Last updated November 2026
These terms are an agreement between you and [legal entity name] ("Cloudilio", "we") and cover your use of the Cloudilio platform. By creating an account or using the platform, you accept them. Our Privacy Policy explains how we handle personal information.
You must give a valid email address and be old enough to enter a binding contract. You are responsible for keeping your password and API tokens secure, and for everything done through your account, including by people you give access to an application. Tell us promptly if you believe your account has been compromised.
You may use the platform for lawful web applications, APIs and background jobs. You may not use it to:
Cloudilio is invite-only for now. While it is, an administrator gives each account its plan, and you are not charged. Once billing starts, these terms apply. Plans and prices are listed on our pricing page, once sign-ups open. There is no free plan: a subscription is needed to run applications. Subscriptions are billed through Stripe and renew until canceled, which you can do from your billing page. [refund policy] We may change prices or plan limits for future billing periods, and will give you notice before a change affects you.
We may suspend an application without notice where needed to protect the platform or others, or if it breaks these terms. Applications are also suspended automatically in these cases:
Plan-related suspensions lift once the cause is resolved, and the application can then be started again. You may stop using the platform at any time. We may end your access if you seriously or repeatedly break these terms.
You keep all rights to the code and data you put on the platform. You give us only the permission needed to host, run, back up and transmit it for you. You are responsible for having the right to use it, and for complying with the law toward your own users, including their privacy.
Files written to /app/data persist across restarts and deployments, and we take an automatic backup of that directory about once a day, kept for the period your plan allows. These backups are stored on the same server as your application, so they do not protect against the loss of that server. Backups also do not include managed databases. Keep your own copies of anything you cannot afford to lose.
We work to keep the platform available, but we do not guarantee uninterrupted service and do not currently offer a service level agreement. Maintenance, failures and events outside our control can cause downtime or data loss. We may change or remove features over time.
The platform is provided "as is" and "as available", without warranties of any kind, to the fullest extent the law allows. To the fullest extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, revenue or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these terms limits rights or liability that cannot legally be limited.
We may update these terms and will post the new version here. If a change is significant, we will give you reasonable notice. Continuing to use the platform after it takes effect means you accept it. These terms are governed by the laws of [jurisdiction].
Questions about these terms: [contact email].